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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristen Schneider

March 28, 2025

5  out of  5
rating by Kristen Schneider
"Leticia was as sweet as a summer day. She helped me get set up with coverage in IL, was informative and very patient. Thanks so much; can't wait to be good neighbors."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Doug Gentry

March 28, 2025

5  out of  5
rating by Doug Gentry
"Leticia has been very professional, attentive, and informative. I appreciate that she was flexible with her work schedule to accommodate me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cameron Stevens

March 25, 2025

5  out of  5
rating by Cameron Stevens
"Very professional and super helpful. Andrew answered all of my questions clearly and was able to explain anything I was unsure about. Highly recommend!"
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Adriana

March 20, 2025

5  out of  5
rating by Adriana
"I recently joined the State Farm family and I can't be any happier. I have the pleasure of working with Leticia, she is so kind, knowledgeable and patient. Not only did she help set me up but she also helped my parents. She is so flexible and resourceful, and helpful. Im so appreciative of having her in case I have any questions, she is so down to earth and easy to talk to."
We responded:
"Thank you Adriana and welcome to our State Farm agency. I am so glad Leticia was able to help you with your auto and home insurance. Annie Kinsley State Farm Insurance."
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DEANE TRUMAN

March 12, 2025

5  out of  5
rating by DEANE TRUMAN
"Very good person Leticia rivera..knowledgeable and courtous."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danny Rivera

March 7, 2025

5  out of  5
rating by Danny Rivera
"Switched from another provider and it was a very easy process to bundled home & auto. Leticia Rivera did a wonderful job explaining policy terms, was super responsive with our questions, and so kind! Keep her around!"
We responded:
"Thank you Danny! Leticia is a pleasure to have in my agency. We look forward to serving you with your insurance needs. Annie Kinsley State Farm Insurance."
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Nelly Carrera

February 24, 2025

5  out of  5
rating by Nelly Carrera
"Completamente agradecida con la atención recibida por Leticia Rivera, excelente servidora de State Farm. Felicitaciones a la Compania por el excelente personal en sus oficinsas"
We responded:
"¡Nos sentimos honrados de recibir sus comentarios positivos! ¡Esperamos continuar brindándole un excelente servicio! Si hay algo más que podamos hacer por sus necesidades de seguro, ¡háganoslo saber! Annie Kinsley State Farm Insurance."
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Thomas Leonard

February 18, 2025

5  out of  5
rating by Thomas Leonard
"Thank you to Andrew with State Farm Insurance in Aurora. Your patience and kindness made the enrollment process so easy. I’m so happy we are with State Farm Insurance!!"
We responded:
"Thank you Thomas! Welcome to our State Farm agency! Andrew is a great team member, we look forward to helping you with your auto and home insurance. Annie Kinsley State Farm Insurance "
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Olubukola bode-adeoye

February 6, 2025

5  out of  5
rating by Olubukola bode-adeoye
"Warm and friendly"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Daniela G

February 5, 2025

5  out of  5
rating by Daniela G
"I want to start by saying how amazing Leticia was with helping me get insurance on my house and on my car. She was super good at communicating and understanding my needs. She always went into a lot of detail with everything I needed. Thank you Leticia!"
We responded:
"Thank you Daniela, Leticia is a great asset to my team! I am so happy she was able to help you with your auto and home insurance. Welcome to the Annie Kinsley State Farm Insurance Agency!"
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Cheryl Howe

February 3, 2025

5  out of  5
rating by Cheryl Howe
"I just switched my insurance over to State Farm. The representative that helped me Leticia, was extremely knowledgeable, helpful, professional and saved me a lot of money! I would highly recommend this agency! Thank you, Cheryl Howe"
We responded:
"Thank you for your business, Cheryl and welcome to the Annie Kinsley State Farm Insurance Agency! Leticia is a great team member, and she does an amazing job for our customers. I am happy to hear she was able to save you money on your auto insurance. We look forward to helping you with all of your insurance needs. "
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Mark Meyer

January 13, 2025

5  out of  5
rating by Mark Meyer
"Switched from another company that I couldn't talk to. State Farm agent Leticia Rivera was fantastic with me. She was very helpful and patient with me. I was able to save money on my new account. She answered all of my questions and offered other policies which helped alot. If you call them, ask for Leticia."
We responded:
"Thank you Mark, Leticia is a great asset to my agency! I am happy she was able to help you with your auto insurance needs. Welcome to Annie Kinsley State Farm Insurance!"
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Zachary Huberty

December 31, 2024

5  out of  5
rating by Zachary Huberty
"Switched from Progressive to State Farm because of the hard work that Brian put forth to bring us in and give us a great deal. Brian was kind and extremely patient in explaining all of the ins and outs of the policy. What an absolute asset to have as apart of your team, and anyone who needs anything I strongly recommend working with Brian. I know he could solve anything for you, just as he did for me. Thank you so much!"
We responded:
"Thank you Zachary, Brian is a wonderful asset to my team. I am so happy he saved you money on your auto insurance needs. Welcome to our State Farm Insurance Agency! Annie Kinsley State Farm Insurance."
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areli Carreon

December 20, 2024

5  out of  5
rating by areli Carreon
"Leticia fue muy buena en explicarme sobre las coberturas de mis carros y casa, fue muy paciente fue de grandisima ayuda. Muy recomendada."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Adrian Herrera

December 16, 2024

5  out of  5
rating by Adrian Herrera
"I am extremely satisfied with the service and attention provided by Leticia Rivera. She is professional, kind, and was willing to assist me in understanding coverages for our needs. She went above and beyond anyone else I've dealt with when seeking insurance. Thank you so very much Leticia!! You are a rockstar! There is a special place in heaven for you =)"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jerry Newman

December 12, 2024

5  out of  5
rating by Jerry Newman
"Leticia Rivera handled our transition from our previous insurance company to State Farm in a comfortable manner, explaining all the different options available for our choosing. It was a pleasure working with her."
We responded:
"Jerry, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Annie Kinsley State Farm Insurance."
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Abhay Singh

December 10, 2024

5  out of  5
rating by Abhay Singh
"Leticia Rivera at State Farm provided excellent service! She was incredibly knowledgeable and patiently guided me through the process, explaining everything in a clear and understandable way. I'm happy with my new insurance policy and highly recommend Leticia to anyone looking for a helpful and professional agent"
We responded:
"Thank you Abhay! Leticia is a wonderful asset to my team and I am so glad she was able to help you with your auto insurance needs. Annie Kinsley State Farm Insurance."
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Destiny's Lifestyle

December 5, 2024

5  out of  5
rating by Destiny's Lifestyle
"I think that she did a wonderful job, explaining everything to me , very thoroughly so that I could understand to the best of my ability!"
We responded:
"Thank you Destiny! Leticia is a wonderful team member and I am happy she is able to help with your auto insurance needs. Annie Kinsley State Farm Insurance."
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Ken Mogge

November 21, 2024

5  out of  5
rating by Ken Mogge
"Leticia Rivera had excellent customer service!"
We responded:
"Thank you Ken! We enjoy taking care of my customers. We appreciate your business! Annie Kinsley State Farm Insurance "
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Tony King

November 14, 2024

5  out of  5
rating by Tony King
"I want to give a huge thank you to Andrew from State Farm! He was incredibly helpful with my transition to State Farm, especially after my previous insurance company of 29 years unexpectedly increased my payment by $400 without any notice until it was due. Andrew not only guided me through the process but also matched my previous payment, making the switch so much easier. Thank you, Andrew, for turning a frustrating situation into a positive experience!"
We responded:
"Tony, welcome to State Farm! Andrew is a great asset to my team and does an amazing job. I am so glad you saved money on your auto insurance. We look forward to serving you! Annie Kinsley State Farm Insurance "
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Luanne Moleterno

October 27, 2024

5  out of  5
rating by Luanne Moleterno
"The best customer service experience I have ever had! They really care about your needs and give you options that will fit your budget. Also very knowledgeable about all your insurance needs."
We responded:
"Thank you, Luanne, I am happy that you are happy with our service. That's what we are all about! Annie Kinsley State Farm Insurance."
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Diane Garrison DDS

October 25, 2024

5  out of  5
rating by Diane Garrison DDS
"When it comes to any insurance question - and I always need guidance - Annie and her team are the answer! She is so knowledgeable and friendly, I always look forward to seeing her. Highly recommend for their excellent customer service."
We responded:
"Thank you Dr. Garrison, the feeling is mutual. Annie Kinsley State Farm ."
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Claudia Ong

October 9, 2024

5  out of  5
rating by Claudia Ong
"Annie and her team always help with my insurances needs. Great people to work with, very helpful in many ways. Thank you."
We responded:
"Thank you, Claudia, it's a pleasure having you as our customer and we are happy to serve your auto insurance needs. Annie Kinsley State Farm Insurance."
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Renato Carvalho

October 9, 2024

5  out of  5
rating by Renato Carvalho
"The staff is amazing and helpful! Their rates are also very competitive and they explain everything in details! Love it!"
We responded:
"Thank you, Renato! We are proud of what we do as an agency to explain insurance to our customers so that it's a good experience. Annie Kinsley State Farm Insurance. "
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Dianna Champ

October 9, 2024

5  out of  5
rating by Dianna Champ
"The experience I had coming in to State Farm today meeting with Brian was fantastic, he went above and beyond to help me, Brian is so kind and so patient and really taking his time out to help me, State Farm is very lucky to have him working with this branch. I look forward to having Brian as my representative. Thank you , Dianna Champ"
We responded:
"Dianna, welcome to State Farm! I am happy to hear that Brian helped you with your auto insurance. We look forward to serving you! Annie Kinsley State Farm Insurance."