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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Atonio Littleton

July 17, 2024

5  out of  5 rating by Atonio Littleton
"The professionals at State Farm were great to work with; they were very professional and friendly. I needed a homeowner's insurance policy quote and time was of the essence. They understood the importance of me receiving a timely quote and finding coverage following a home purchase. I received a prompt response, and they even called on a Saturday! The State Farm representatives asked me about my coverage needs and walked me through the various coverages so that I had a clear understanding of coverage. In addition, the premiums met my expectations. My overall experience in obtaining insurance coverage through State Farm was excellent."
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Melissa Plodzien

July 12, 2024

5  out of  5 rating by Melissa Plodzien
"Highly recommend. Phil has been an absolute pleasure to work with - he is friendly, diligent and prompt. Great communication and fair premiums. No pressure to switch and very informative. All around great service."
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Karen D

July 11, 2024

5  out of  5 rating by Karen D
"I was having such a difficult time getting a copy of my Rental Insurance Policy after many attempts with a different State Farm branch. However I called my Auto Insurance Branch in Aurora and explained things to Phil Massey once and he understood me! He went above and beyond taking care of everything straight away putting my mind at ease. He’s just the professional best! I’m going to switch my Rental insurance over to the Aurora office! What more can I say! What an awesome guy!"
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judy doubleday

July 11, 2024

5  out of  5 rating by judy doubleday
"Latricia is the young lady who helped me with my policy. She was wonderful. I went with State Farm. She was very precise and helpful. Also very courteous and explained everything in full Context. I appreciate the time she spent with me."
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Stacy Clifford

July 9, 2024

5  out of  5 rating by Stacy Clifford
"Spoke with Phil today and he was very Professional and kind.Thank you Phil for all your help!"
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Maria Phipps

July 8, 2024

5  out of  5 rating by Maria Phipps
"Leticia was friendly, professional and patient. It was a pleasure speaking with her."
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Garrett Lang

June 28, 2024

5  out of  5 rating by Garrett Lang
"Very happy with the quote I got and the assistance and knowledge I was provided with! Fast and easy and understanding I would recommend them to anybody! If you're thinking of using State Farm for your insurance contact Andrew very helpful and an awesome guy!"
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Amy Hernandez

June 26, 2024

5  out of  5 rating by Amy Hernandez
"Annie your were super helpful and wonderful you are! Thank you so much to help me what I need it and Andy too!"
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Steven Hunt

June 26, 2024

5  out of  5 rating by Steven Hunt
"Andrew was very helpful my policy isn't with their agency but I had an accident and couldn't get out to my agent so he was able to help me with my issue I will definitely change agents"
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Yumo Zou

June 25, 2024

5  out of  5 rating by Yumo Zou
"They are very nice and patient"
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Takayuki Tsujimoto

June 24, 2024

5  out of  5 rating by Takayuki Tsujimoto
"Phil did a great job helping me get a home and auto coverage for a very competitive rate immediately. He is very professional yet personable. Excellent customer service!"
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Ryan Zaglama

June 21, 2024

5  out of  5 rating by Ryan Zaglama
"I’ve had a really excellent experience working with Andrew. He’s been friendly to work with and very responsive. The process was very smooth."
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Joann Reich

June 15, 2024

5  out of  5 rating by Joann Reich
"Leticia Rivera was GREAT! Very professional, very patient, and explained everything to me. It was a pleasure working with her, and feeling good about the whole process."
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Roberta Dagenais

June 11, 2024

5  out of  5 rating by Roberta Dagenais
"I had a very positive experience when searching for new home, auto, and other insurance. I had a lot of questions, and each one was answered to enable me to make the best choices for my situation."
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Kimmie Mccree

June 10, 2024

5  out of  5 rating by Kimmie Mccree
"Spoke with Phil Massey today. He was very Professional, Kind and Knowledgeable. He explained the different policy and help me make an informed decision."
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Bo Ha

June 4, 2024

5  out of  5 rating by Bo Ha
"The lady help me is very helpful. She explains everything nice and fast. She is good."
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Jackie Hersam

May 23, 2024

5  out of  5 rating by Jackie Hersam
"I always feel quite at home coming into this agency. Andrew was extremely knowledgeable in the insurance world and provided excellent Information."
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Calaine Griggs

May 22, 2024

5  out of  5 rating by Calaine Griggs
"Can I give more stars? Like 100? You couldn't have a better assistant. She spent about 2 hours trying to get my car towed. Amazing assistant!"
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Mike Islami

May 16, 2024

5  out of  5 rating by Mike Islami
"Leticia and Annie are great to work with. Saved me a lot of money on my insurance."
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Leona 2016

May 16, 2024

5  out of  5 rating by Leona 2016
"La atención de Leticia para mí fue excelente, gracias muchas gracias por tu atención y haberme recomendado la mejor cobertura en la que podía ahorrar algún dinero. MUCHAS GRACIAS."
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Jeff R

May 15, 2024

5  out of  5 rating by Jeff R
"Annie Kinsley’s office in Aurora IL really took care of my policy and billing concerns during some recent changes to my auto policys. They kept me informed along the way as they were reaching out to the home office to get things taken care of. I would highly recommend this office for any of your home and auto insurance needs."
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Karen Falconio

May 10, 2024

5  out of  5 rating by Karen Falconio
"Phil was amazing to work with! He answered all of my questions quickly and got me set up with everything I was looking for."
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Dusty

May 8, 2024

5  out of  5 rating by Dusty
"Phil was very professional, friendly and helpful. Made the whole process go smoothly and would highly recommend him."
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Hilary Petersohn

April 30, 2024

5  out of  5 rating by Hilary Petersohn
"Phil was great to work with on our auto and homeowners policy. He explained everything in detail and offered a lot of insight and thoughtful recommendations throughout the process. He was patient and answered all of our questions. Definitely see Kinsley Insurance Agency for your insurance needs."
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Johnathan Mika

April 24, 2024

5  out of  5 rating by Johnathan Mika
"Set up auto insurance with ease. Phil was personable and easy to work with. Got a good rate and can see everything in my StateFarm app."